Now accepting: Vessel chartering enquiries for Q3 2026 — India to UAE trade lane JNPT update: Express customs clearance active at CWC Dronagiri Node New service: BCN rake handling at CONCOR DRTA, Nhava Sheva Cold storage: Temperature-controlled capacity available — call +91 98671 47117 Response SLA: All freight enquiries acknowledged within 2 business hours Now accepting: Vessel chartering enquiries for Q3 2026 — India to UAE trade lane JNPT update: Express customs clearance active at CWC Dronagiri Node New service: BCN rake handling at CONCOR DRTA, Nhava Sheva Cold storage: Temperature-controlled capacity available — call +91 98671 47117 Response SLA: All freight enquiries acknowledged within 2 business hours
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Operated from Nhava Sheva / JNPT, Navi Mumbai

⚓ JNPT / Nhava Sheva specialists — Vessel Chartering · Project Cargo · Cold Storage · Customs Clearance

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Xylem Services

Customs Clearance & Brokerage

Expert import and export customs clearance at JNPT / Nhava Sheva and across India — handled by a panel of experienced Customs House Agents.

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Operated from Nhava Sheva / JNPT — India's Largest Container Port

Our office at CWC Dronagiri Node gives clients direct port access, faster clearances, and real-time cargo intelligence — an advantage fewer than 2% of Indian freight forwarders can offer.

Our Biggest Edge →

What We Offer

Xylem provides comprehensive customs clearance services for both import and export cargo, with particular expertise at JNPT / Nhava Sheva. Our panel of licensed Customs House Agents (CHAs) ensures accurate classification, compliant documentation, and efficient examination handling — minimising demurrage, detention, and compliance risk for our clients.

Import customs clearance — ICD and port
Export customs clearance — Shipping Bill filing
HS code classification and duty assessment
DGFT documentation and compliance
Free Trade Agreement (FTA) benefits — COO
Drawback claims and IGST refunds
Dangerous Goods and Specialised cargo customs
Custom Bonded Warehouse — duty deferment

How It Works — Step by Step

01

Document Preparation

Commercial Invoice, Packing List, BL/AWB, COO, and any certificates compiled → Checked for compliance.

02

Customs Filing

Bill of Entry (import) or Shipping Bill (export) filed electronically on ICEGATE → Assessment completed.

03

Examination & Assessment

Customs examination if selected → Any queries resolved → Duty assessment finalised → Payment made.

04

Out of Charge / Let Export

Out of Charge (OOC) obtained for imports → Let Export Order (LEO) for exports → Gate pass issued.

05

Post-Clearance

Duty scripts, OOC copies, and all clearance documents provided → IGST refund tracked where applicable.

Why Choose Xylem for Customs Clearance?

⚓ JNPT Presence

Our office at Nhava Sheva / JNPT gives us port-level speed that off-site agents cannot match.

Transparent Pricing

No hidden charges. You receive a fully itemised quotation before any commitment is made.

⚡ 2-Hour Response

All enquiries acknowledged within 2 business hours. Urgent shipments handled immediately.

Real-Time Tracking

TMS-enabled tracking so you always know where your cargo is at every milestone.

Frequently Asked Questions

What is a CHA and why do I need one?
A Customs House Agent (CHA) is a licensed professional authorised to act on behalf of importers and exporters in customs matters. Using an experienced CHA ensures accurate classification, compliance with current regulations, and faster clearance.
Can you handle customs clearance at ports other than JNPT?
Yes — Xylem has CHA panel coverage at major ports and ICDs across India including Mundra, Kandla, Chennai, Vizag, Kolkata, and inland ICDs.
How long does customs clearance take at JNPT?
For clean, first-assessment shipments, clearance at JNPT typically takes 2–5 working days depending on the cargo type and examination status. Our JNPT office presence allows us to respond to queries and examinations much faster than off-site agents.

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Get a free, no-obligation quote. Our logistics team responds within 2 business hours.

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